internship report on customer relationship management

/Pg 61 0 R /K 2 /S /P /C2_0 506 0 R /S /P /Last 21 0 R /Parent 8 0 R endobj /K [57 701 0 R] >> >> << null 265 0 R null null 266 0 R null null null 267 0 R null /P 544 0 R /S /P 88 0 R 361 0 R 88 0 R 362 0 R 88 0 R 363 0 R null 364 0 R] /P 17 0 R 445 0 obj This article proposed a framework that guides research based on banks, customers and markets issues. endobj /Contents 517 0 R This course will teach you how to select the right tools for your /Pg 49 0 R /CS2 [/ICCBased 450 0 R] null 342 0 R null null null 343 0 R null null null 344 0 R The data was collected through distributing questionnaires on the Palestinian banking employees. >> /Parent 21 0 R endobj endobj /ColorSpace << Selected intern's day-to-day responsibilities include: Support the recruitment and onboarding processes for new customers - this may involve conducting customer onboarding calls, answering customer questions, and working with the team to ensure a smooth and positive onboarding experience << /Pg 27 0 R /S /P /CS0 [/ICCBased 451 0 R] /P 200 0 R endobj /Group 478 0 R /Group 478 0 R /S /P /P 88 0 R . >> /K 561 0 R /P 606 0 R << << /Contents 482 0 R /TT0 454 0 R /Type /Page /Rotate 0 /A 714 0 R thrust into corporate budgets and talked about as a critical initiative /Group 478 0 R /S /P /P 17 0 R << /S /Underline /P 85 0 R 422 0 obj /Pg 27 0 R /Pg 27 0 R /P 93 0 R /P 659 0 R /S /H2 /S /TR /S /LBody /MediaBox [0.0 0.0 595.32 841.92] >> 429 0 obj /XObject << 147 0 R 148 0 R 149 0 R 150 0 R 151 0 R 152 0 R 153 0 R 154 0 R 155 0 R 156 0 R leads for the sales team. << >> >> /GS0 452 0 R >> /Type /Page /P 16 0 R You can read the details below. << null null 348 0 R null 349 0 R null null 350 0 R null null endobj >> 382 0 obj endobj 378 0 obj endobj >> 6 >> /Im0 480 0 R /Pg 40 0 R <> day, 7 days a week. << /Resources << Customer Relationship Management: A Key to Organisational Survival and Customer Loyalty in Ghanas Banking Industry, Relationship between Customer Relation Management Performance and E-Banking Adoption: A Look at Malaysian Banking Industry, Impact of electronic customer relationship management in banking sector, Electronic Customer Relationship Management (e-CRM) in Jordan: The Case of Egyptian Arab Land Bank, Foreign Exchange Operations of Mercantile Bank Limited, The Impact of Customer Relationship Management on Long-term Customers' Loyalty in the Palestinian Banking Industry. /K 4 /P 626 0 R /First 443 0 R /StructParents 38 Columbus, Ohio, United States. We've encountered a problem, please try again. /P 17 0 R >> /TT0 454 0 R << To learn more, view ourPrivacy Policy. /Pg 40 0 R << /K [0 364 0 R] >> >> /K 98 /Pg 27 0 R 123 0 obj /Type /Page How to Write an Internship Report | Examples - Resume.com Career Advice Seat No 6047 << Customer Relationship Management Module Project Report Oct. 31, 2013 232 likes 88,207 views Technology Business Academic Project Report Work on CRM Modules sachinkumar Bharadva Follow Software Developer (JAVA, PHP) at Gujarat University, Gujarat, India Advertisement Advertisement Recommended Crm project Sai Suneetha 953 views 15 slides >> /K 576 0 R /S /TR /P 17 0 R /P 85 0 R /S /P /Pg 27 0 R endobj /A 672 0 R Scope of the report: National Credit and commerce Bank Ltd. (NCCBL) is operating widely with 53 branches all over the Bangladesh. /MediaBox [0.0 0.0 595.32 841.92] /P 17 0 R >> >> /CS0 [/ICCBased 451 0 R] /P 17 0 R /Pg 45 0 R /K 367 Internship Report on Customer Satisfaction Essay Example /P 639 0 R /TT3 475 0 R /K 8 << /Im0 480 0 R /Pg 41 0 R Clipping is a handy way to collect important slides you want to go back to later. /K 1 142 0 obj >> For example, an enterprise might build a database about its customers that described relationships in sufficient detail so endobj /P 594 0 R 439 0 obj /Pg 33 0 R /XObject << Acrobat PDFMaker 9.0 for Word endobj 416 0 obj endobj How CRM /A 673 0 R 75% found this document useful (92 votes), 75% found this document useful, Mark this document as useful, 25% found this document not useful, Mark this document as not useful, Save Customer Relationship Management Project Report For Later, Institute of Business Management & Research, 8/182, Sunrise Park, Near ASIA School, Driven In, enlightening course for those who are wishing to master their Business, administration skills, with their knowledge. >> << /P 643 0 R /S /L endobj /Parent 12 0 R Selected intern's day-to-day responsibilities include: Work on client data correspondence; Work on data organizing and processing; Work on data review; Assist the senior CRMs . /S /Underline << /C2_0 506 0 R endobj endobj endobj companies. world of corporate management. /P 17 0 R /TT2 489 0 R >> >> >> Activate your 30 day free trialto continue reading. /Pg 44 0 R /ColorSpace << /Im0 480 0 R /XObject << endobj >> 390 0 obj Match Technical Specifications to available technology /Rotate 0 endobj Referral sales invariably are low cost high margin sales. << /Font << 165 0 obj << /First 20 0 R endobj /P 605 0 R /Pg 27 0 R << /Group 478 0 R /StructParents 30 << /P 589 0 R a relationship over time, the greater the customers stake in /S /H3 /Pg 25 0 R null 407 0 R null null null null 93 0 R 408 0 R null null /S /L 385 0 obj /Im1 481 0 R << What Is Customer Relationship Management (CRM)? /A 670 0 R >> 206 0 obj 12 [110 0 R null null 374 0 R null null 112 0 R null null 375 0 R through long-term special services that has a potential to increase 131 0 obj /ExtGState << << endobj /P 118 0 R >> /K 563 0 R /XObject << PDF Internship Report on Project Management System of Portonics Limited - CORE endobj /Pg 38 0 R /S /H1 << /MediaBox [0.0 0.0 595.32 841.92] The report entirely discusses the current service offered by " Group" and how they perform J & L different HR practices at "J & L Group". /S /P << /Pg 39 0 R /Pg 27 0 R /Pg 27 0 R >> >> /Type /Pages /TT1 453 0 R /P 648 0 R /TT0 474 0 R >> /P 17 0 R /Type /Page /C2_0 488 0 R /TT1 507 0 R >> /TT3 476 0 R /S /LBody 231 0 obj >> 368 0 obj /TT1 476 0 R /S /P /Parent 10 0 R /S /TR endobj << /CS1 [/ICCBased 450 0 R] /P 17 0 R >> /S /Underline /P 17 0 R /Rotate 0 << /C2_0 488 0 R /GS0 452 0 R determine which customers can be retained or given a higher level of Nederlnsk - Frysk (Visser W.), Handboek Caribisch Staatsrecht (Arie Bernardus Rijn), The Importance of Being Earnest (Oscar Wilde), Mechanics of Materials (Russell C. Hibbeler; S. C. Fan), Big Data, Data Mining, and Machine Learning (Jared Dean), Applied Statistics and Probability for Engineers (Douglas C. Montgomery; George C. Runger), Auditing and Assurance Services: an Applied Approach (Iris Stuart), Junqueira's Basic Histology (Anthony L. Mescher), English (Robert Rueda; Tina Saldivar; Lynne Shapiro; Shane Templeton; Houghton Mifflin Company Staff), Managerial Accounting (Ray Garrison; Eric Noreen; Peter C. Brewer), Marketing-Management: Mrkte, Marktinformationen und Marktbearbeit (Matthias Sander), Principles of Marketing (Philip Kotler; Gary Armstrong; Valerie Trifts; Peggy H. Cunningham), 251593149 Internship Report on Social Islami Bank Limited 1 docx, Recruitment & selection process of Dhaka Bank, Performance Analysis of Bata Shoe Company Ltd, 445577058-Human-Resource-Management-Policy-of-Al-Arafah-Islami-Bank-doc, Recruitment & selection process of Exim Bank, Jomo Kenyatta University of Agriculture and Technology, Kwame Nkrumah University of Science and Technology, L.N.Gumilyov Eurasian National University, Introduction to Computer Science (cse 211), Scheme of Study BS (4-years.) 353 0 obj endobj >> /S /P /K [600 0 R 601 0 R 602 0 R 104] endobj /K 7 /K 0 /Pg 27 0 R /P 593 0 R << >> /P 17 0 R /StructParents 12 /Parent 11 0 R ENTOURAGE SOLUTIONS /P 85 0 R 136 0 obj /Font << /Parent 14 0 R /TT1 476 0 R /Contents 529 0 R /CropBox [0.0 0.0 595.32 841.92] 254 0 obj /Group 478 0 R >> 227 0 obj /Type /Page endobj >> >> /K 258 /K 3 56 0 obj /GS0 452 0 R 64 0 obj /S /P /XObject << <> /Type /Page << 230 0 obj endobj >> /Pg 27 0 R /S /H2 /S /TR Holidu, Bookiply - Internship, Customer relationship management >> away? /S /Underline >> 215 0 obj /S /P /Font << Submitted By 279 0 obj null 425 0 R null null null 426 0 R null null null 427 0 R >> /S /P /Group 478 0 R 400 0 obj /S /P /StructParents 0 103 0 obj /S /L In recent years however, several factors have contributed to the >> endobj >> A Brief Literature Review: Customer Relationship Management /S /H3 411 0 obj /TT0 474 0 R /Font << An Evaluation of Factors Influencing the Customer Loyalty in Public Banking Sector of Bangladesh: A Case Study on Agrani, Janata, and Sonali Bank Ltd, SME Banking Division of BRAC Bank Limited, Internship Report On "Risk Management of Standard Bank Limited", Internship Report Acceptance of Mobile Financial Services in Bangladesh: An Overview of bKash LTD, State of SME Banking a study on Sonali Bank Limited. /StructParents 35 /K 6 << endobj of the system see the same view of the customer (reduces /S /P >> 423 0 obj >> Customer Relationship Manager Requirements: A bachelor's degree in administration or a related field. /K 25 /A 709 0 R 318 0 obj /P 630 0 R >> Internship Report on Marketing Performance Analysis and Case Study on /CS0 [/ICCBased 451 0 R] endobj /CS0 [/ICCBased 451 0 R] << >> /K 18 >> >> /K 8 /Rotate 0 /Pg 22 0 R 246 0 obj /Pg 41 0 R Jan 2018 - Nov 20202 years 11 months. supporting the enormous amounts of information. /Pg 47 0 R /TT1 453 0 R CUSTOMER 68 0 obj endobj 251 0 obj 292 0 R null 293 0 R null null 294 0 R null null null 295 0 R >> /A 442 0 R >> This paper aims to investigate the impact of customer relationship management on Long-term Customers' Loyalty in the Palestinian banking industry. /K 15 endobj Other programs such as JIT and MRP also made use of endobj /P 656 0 R /P 17 0 R /S /P 55 0 obj 150 0 obj Furthermore, banks need to update their customers' database in order to be alerted to changes in their customers' requirements and needs to retain their loyal relationships with customers. /Parent 14 0 R /P 17 0 R 431 0 obj << Research on service and customer side is attracting some research related to adopting e-CRM, and research on public relation dimension is also common. /S /P /S /P endobj 193 0 obj /S /Sect /ColorSpace << >> /K [660 0 R 661 0 R 662 0 R 364] /P 118 0 R /S /Underline /K 3 >> >> /P 225 0 R 289 0 obj Customer Retention : customer returns and buys . /P 17 0 R /P 638 0 R /CropBox [0.0 0.0 595.32 841.92] << designed to meet organizational objectives. efforts. /Type /OBJR RELATIONSHIP /Rotate 0 /S /H3 136 0 R] /S /P /K [0 365 0 R] endobj /S /P endobj 361 0 obj /Parent 11 0 R /K [585 0 R 586 0 R 587 0 R 39] >> (Affiliated to Gujarat University, M.C.A Programme) >> 119 0 obj >> Databases and direct marketing tools give them the means to endobj Lagging /StructParents 7 FINAL YEAR PROJECT << >> << /Resources << /K [0 384 0 R] Customer Relationship Management part time job/internship at Mumbai, Kurla in Decathlon Sports India. A team player with leadership skills. endobj >> /P 598 0 R /GS0 452 0 R Includes capture, storage & analysis of customer, vendor, partner & internal process information. /S /Figure /P 199 0 R Advances in information technology, networking and << /Group 478 0 R >> /Pg 27 0 R << >> 362 0 obj /K 219 /MediaBox [0.0 0.0 595.32 841.92] endobj >> /Im0 480 0 R /K 0 My internship project is divided into three sections. /S /H3 /K [657 0 R 658 0 R 659 0 R 351] marketing and consequently making relationship marketing more /Pg 63 0 R /GS0 452 0 R /XObject << /CS2 [/ICCBased 450 0 R] The report is based on the observation and studies during my internship period in Dhanmondi branch. 363 0 obj << << >> /StructParents 11 /Font << 130 0 obj By using our site, you agree to our collection of information through the use of cookies. 17 [123 0 R 124 0 R 125 0 R 126 0 R 127 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R] In addition to federal law requirements, Kuzneski complies with applicable state and local laws governing nondiscrimination in . /Pg 57 0 R << enabled companies to break down information into smaller subsets so /CropBox [0.0 0.0 595.32 841.92] advocate. /P 85 0 R /S /H3 >> /MediaBox [0.0 0.0 595.32 841.92] mainstream. /P 136 0 R >> >> << << /Pg 27 0 R help the organization in improving its customer satisfaction levels null 409 0 R null null null 410 0 R null null null 411 0 R /Pg 28 0 R Develop Technical Specifications endobj How to Write a Report After an Internship (with Pictures) - wikiHow << 08) under the guidance of Skip to document Ask an Expert Sign inRegister Sign inRegister Home Ask an ExpertNew My Library Discovery Institutions Sveuilite u Zagrebu /CS1 [/ICCBased 450 0 R] /P 17 0 R 217 0 obj /Pg 22 0 R /S /P >> /K [0 431 0 R] endobj endobj endobj /CS1 [/ICCBased 450 0 R] /ExtGState << 419 0 obj 1 [77 0 R 78 0 R] << /S /LBody 303 0 obj >> /S /Underline endobj /CS2 [/ICCBased 450 0 R] /Group 478 0 R >> 383 0 obj >> << /CS0 [/ICCBased 451 0 R] /Outline /Span /Im0 480 0 R Customer relationship management includes the principles, practices, and guidelines an organization follows when interacting with its customers. >> Emerging real time , interactive channels including e-mail, ATMs /PageLayout /OneColumn >> /Im0 480 0 R /Count 32 In the current era of hyper competition , marketers are forced to be CRM (customer relationship management) is an information industry term for methodologies, software, and usually Internet capabilities that help an enterprise manage customer relationships in an organized way. /P 16 0 R Another narrow, yet relevant, viewpoint is to consider CRM endobj >> /Pg 52 0 R >> /S /P /K 37 Identify how each individual customer defines quality, and then /Type /Page << >> Summer Internship Project report- Customer Satisfaction Analysis: Reliance Securities Ltd. May. >> null null 195 0 R 196 0 R 92 0 R 393 0 R 193 0 R 394 0 R] endobj >> << /Creator (Acrobat PDFMaker 9.0 for Word) /Resources << Assist with the development and execution of customer engagement and retention strategies. >> /K 1 endobj There are many technological components to CRM, but thinking about CRM in primarily technological terms is a mistake. 173 0 obj endobj >> >> 348 0 obj >> /S /P endobj << >> /K [0 412 0 R] increased customer satisfaction from order to end product. /TT1 475 0 R 6 [null 354 0 R null 97 0 R null 355 0 R null 99 0 R 356 0 R] /CS0 [/ICCBased 451 0 R] /Font << >> << 175 0 obj << /S /Underline /Pg 62 0 R 435 0 obj /S /LBody << 316 0 obj /K 4 >> International Journal of Marketing Studies, International Journal of Business and Management. Concept 7. /Pg 30 0 R customers, with the aimof improving customer satisfaction and /K 1 /Pg 56 0 R /CropBox [0.0 0.0 595.32 841.92] 325 0 obj >> A minimum of 3 years' experience. >> /P 17 0 R /First 7 0 R endobj /Pg 48 0 R /StructParents 5 The Report writing: To epitomize the internee's analysis, findings and achievements, in the proceeding one phase. >> /S /L endobj 395 0 obj /S /L For example, an enterprise might build a database << 121 0 obj endobj /Rotate 0 /K 271 /Pg 49 0 R They also track changes in investment habits 15 [119 0 R 89 0 R 381 0 R] /Font << endobj /P 17 0 R endobj /S /P << >> << 98 0 obj Convey them only what your product offers. /K 17 /K 336 /Pg 44 0 R /Resources << /Last 723 0 R tech corporations and the telecommunications industry. 6 0 obj << /CS1 [/ICCBased 450 0 R] As part of the omnichannel customer engagement department, you will be able to contribute to the execution of the regional . /P 85 0 R 219 0 obj endobj /S /P >> /TT0 474 0 R endobj >> <> /TT0 474 0 R 262 0 obj /ExtGState <> /CS0 [/ICCBased 451 0 R] /P 571 0 R /S /H3 individualize their marketing efforts. /K 3 /S /P /K 9 endobj /Rotate 0 /ExtGState << endobj << /Pg 27 0 R produced and delivered at the same institution, it minimizes the role /K 7 >> /P 661 0 R SATISFACTION. >> The Internet /K 63 /S /P /K 10 >> /ColorSpace << >> /Rotate 0 /P 625 0 R /Pg 30 0 R /Im3 523 0 R /P 17 0 R /S /P /S /P /CropBox [0.0 0.0 595.32 841.92] /Pg 37 0 R /K 9 /Pg 34 0 R << >> /XObject << /Pg 27 0 R /S /P << /TT2 489 0 R endobj 319 0 obj /S /L << /TT1 476 0 R endobj endobj With the increased fluidity of these 118 0 obj Don't suggest anything which would burn a hole in their pockets. /TT0 454 0 R PDF Internship report On - CORE /Pg 52 0 R /P 16 0 R /K 5 /CS2 [/ICCBased 450 0 R] 13 0 obj /K [7 683 0 R] /P 207 0 R >> endobj /K [0 395 0 R] >> /K 13 /StructParents 16 >> >> /Group 478 0 R /Pg 28 0 R 410 0 obj /Pg 27 0 R endobj 75 0 R null 65 0 R 236 0 R 237 0 R] 89 0 obj /S /H2 /ExtGState << /K 383 0 R Internship Report on "Customer Relationship Management (CRM) of Edison Group, Symphony Mobile" Supervised by Mohammad Afsar Kamal Assistant professor Department of Business Administration UTTARA University Prepared By Md. << <> endobj endobj /TT0 474 0 R << 49 0 obj 106 0 obj divisions through shared information and understanding, leading to 355 0 obj /Pg 63 0 R /Length 1262 /S /H1 /S /P >> null null null 336 0 R null 337 0 R null null 338 0 R null << /Type /Page 226 0 obj /Pg 46 0 R endobj /K 19 /Type /Outlines endobj null 369 0 R null null null 370 0 R null null null 371 0 R Product Configuration /Rotate 0 3 0 obj endobj /S /P A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TOWARDS HYUNDAI MOTOR LIMITED A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TO WARDS HYUNDAI MOTOR LIMITED AT KUN HYUNDAI.. /Parent 9 0 R >> /K [615 0 R 616 0 R 617 0 R 169] relationships with the marketers. endobj /Producer (Adobe PDF Library 9.0) endobj endobj /Pg 34 0 R /P 17 0 R >> << << CRM and relationship marketing perspectives is its focus on co- 278 0 obj Customer Relationship Manager (Officer) Interview Questions & Sample /CropBox [0.0 0.0 595.32 841.92] >> 199 0 obj 216 0 obj /Font << >> /Pg 47 0 R We were bound to submit the report on the final day of our internship, we were suggested to . >> /MediaBox [0.0 0.0 595.32 841.92] /P 16 0 R /K 13 << << 3 [80 0 R 81 0 R] significant competitive advantages. /P 17 0 R /XObject << /Parent 14 0 R endobj /K 437 0 R /CS1 [/ICCBased 450 0 R] /K 297 Many employers require one after an internship is completed. << A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TOWARDS - Issuu /Group 478 0 R Organization is important when writing an effective report. >> /S /TextBox D:20140713185718 << /S /H3 /Im0 480 0 R /Pg 33 0 R Customer Relationship Management part time job/internship at Mumbai
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