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During the installation process you get to select that: Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. Sign In. If you have a different edition or version installed on your device, run the SaRA package to uninstall Office. That Microsoft account doesn't exist. Enter a different account I am baffled by this. Because the type of Microsoft account youre trying to use is not the type of account needed for that login. The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the computer. An additional address is meant for user account recovery and security purposes. Follow the steps if youre an admin user to see if the device in question is enrolled; ensure you are aware that the user device is company authorized. You only need to follow the steps carefully, and you should be able to sign in to your account again. Windows 10 doesn't recognize a Microsoft account - Super User Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Trying to sign in to some Microsoft services, such as Microsoft365 (formerly Office 365) or Outlook, might result in an unexpected login error. I have my phone number setup in my account, so instead of email, I used my phone number. This is extremely frustrating. Its quite possible for someone to use the same email address as both a work and personal Microsoft account. My biggest qualm with this entire issue is that I cannot for the life of me get a hold of someone from Microsoft to even talk to about it. But, I get a message saying "The Microsoft account doesn't exist. Enter a different account or get a new one" when opening outlook through Power Automate. the microsoft account doesn't exist???? : r/Outlook - reddit Cache in the Safari browser stores website data, which can increase site loading speeds. I used that email account to create this post. Use an alternate account to sign in (if one exists) or sign up for another one. It says my account does not exist. Enter the email address, phone number, or Skype name you use to sign in then select Next. Type the security code intoVerify your identity,then selectNext. Double-check if you typed it incorrectly, If the account name was typed correctly, maybe the email address is incorrect or has been changed recently. I am not even sure if that would work anyway. If not, select the checkbox next to the device. Hey, so yesterday, I tried logging in into Minecraft. Choose the account you want to sign in with. How does it not exist when I even have a Facebook account with it? Once the account has been created, you can start using that Microsoft service again. Now hover over History and click on History.. If the tweaks earlier mentioned do not solve the sign-in problem, the issue might have to be reported to Microsoft. It would best to check on that. This is a fairly recent change that I have observed, with great frustration. What Is the Difference Between 'Man' And 'Son of Man' in Num 23:19? I hope you were able to figure out what was wrong with your account. One last method would be to sign in to your email associated with your Microsoft account. Microsoft will permanently delete any account which has not been active for the past 2 years. Why is there a voltage on my HDMI and coaxial cables? It is possible sometimes that, the account name was misspelled. GC. You can, however, create a new account with the same name. I know the account is valid because it is the same one I am using in this forum. I can sign into outlook just fine using my work domain email, but it wont work through power automate. Windows 11 how to upgrade. If you are prompted for a product key, see Where to enter your Office product key. Yes. The error message isnt well worded heres better text . Top Contributors in Microsoft 365 and Office: Stefan Blom - Charles Microsoft O365 accounts conflict with Microsoft regular accounts? Microsoft apparently expects their customers to understand the distinction by mental telepathy! Check if closed. When you do that, it will not be a problem anymore.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_1',815,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_2',815,'0','1'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0_1');.medrectangle-4-multi-815{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. If yes, then in order to . What do I do? When i got to the part when it asks me to sign into my Microsoft Account, I try to sign in & it says that my account doesn't exist. MS also keeps linking my work and home accounts. Enter a different account or get a new one" when opening outlook through Power Automate. This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. These are different to MSAs. Has anyone found a solution? Is it okay to purchase Microsoft Office using an account previously used to sign in to a pirated version? Microsoft account does not exist error The User ID you entered does not exist, Outlook email doesnt exist Outlook says my account doesnt exist, Microsoft account not recognized Microsoft account doesnt exist but it does. The local account isn't looking to a server, if it is domain joined, and it's not looking to Azure Active Directory, if it's joined to a Microsoft 365 account. You forgot your Microsoft account username - Microsoft Support Now, if you log back into your account, assuming its still there without any restrictions imposed, you should be able to log in to your account successfully. This thing does so much stuff that it can't do anything. Cache in the Edge browser stores website data, which speedsup site loading times. When signing in to outlook.com via the permissions prompt the prompt shows the user doesn't exist. We needed to join to the domain, first. This is also happening to me. If you are trying to sign-in using a Microsoft account, and you receive an error that saysThe Microsoft account you entered does not exist, then this post will help you understand the problem. It also occurs when an attempt is made to log into a service using the Microsoft ID associated with a Windows device. If you previously had your account access blocked and now you have access back into your account, you may be wondering why youre still getting this error. A Office 365 account is used for activating Office, not to logon to Windows. How did you reverse your original choice? When a user does not exist, Caps Lock and defective keys shouldn't be overlooked. You will have successfully cleaned the cached data in your Chrome browser after following the instructions above; when you erase the cached data in Chrome, you subjectively eliminate any unneeded scripts and start from scratch. Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. Another method would be to open any Office 2016 or 2019 app and create a new document. Below is a guide on clearing the cached data on the Edge browser. FIRST: carefully check that the email address is exactly correct. Madness. And no, I am not going to spend hours first trying this ridiculous fix, then that, than another. If you previously set up security info on your Microsoft account, you can use this option to retrieve your username. Another important step is to verify every input. I'm setting up a computer and the main user is going to log in using Microsoft credentials (it's an Office 365 account). Microsoft Office upcoming support end datechecklist. 1. @LukePuplett: by triggering a re-install of Window. A Gamertag is meant to serve as an identity only on Xbox. Not associated with Microsoft. When you try to activate Microsoft 365 apps, you might encounter the following error: That Microsoft account doesnt exist. Whats the grammar of "For those whose stories they are"? Activation error That Microsoft account doesn't exist - Office Click on More options, illustrated by three dots. "That Microsoft account doesn't exist. More info about Internet Explorer and Microsoft Edge. If you are using Windows or any Microsoft product, you should be able to check into settings to figure it out. Well, cached data stores all previous elements of data preventing access again. It definitely is an Office 365 account that was being used to log in in the previous computer. Enter a different account". To resolve this, log in using the details of the new account. Tip:This option won't work if you don't have security info set up on your account or if you can no longer access that security info. Look up your username using your security contact phone number or email address. Microsoft 365, Microsoft Office, Microsoft Office for Mac, Office 2021 / Office LTSC, Office 365 /. Enter a different account orget a new one. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. If youre trying to sign in with a Microsoft account and getting an error saying, The Microsoft account you entered does not exist, this post will help you figure out whats going on. I am not using Outlook anymoreOn Mac the Search function also was not working. If it gets delivered without any error, then the account still exists, and the steps provided above should be followed to fix the user does not exist error. I had deactivated all possible Settings in Privacy settings. A user had this problem (situation description follows) and what worked for me was to remove her secondary/personal, @harsh.com .com account (which was created when the laptop, a consumer model purchased at a big box store, required a Microsoft account to perform initial setup). The best answers are voted up and rise to the top, Not the answer you're looking for? If you are sure that you had accessed it yesterday or within few hours, then check out the suggestions. We have problem with the sign in of an account. How to Fix User ID You Entered Does Not Exist on Windows 10 - MiniTool If this situation arises, use the primary User ID instead of the additional address. I completed the Microsoft Ignite challenge but when trying to schedule an exam, on the login page, it will say that my Microsoft account doesn't exist even though I use this account nearly everyday school. Fix the damned product I pay for every single year, again and again and again. Why are Suriname, Belize, and Guinea-Bissau classified as "Small Island Developing States"? I then signed OUT my personal account and it signed me in with my work account. Select Reset password below. If you fill in a email address that is connected to a personal account as well as a work/school account, it will ask for what account you want to log in. Select your name and profile picture or icon at the top. Power Platform and Dynamics 365 Integrations. All kinds of mismatches or incorrect inputs can also lead to Microsoft saying that the user does not exist, even if it actually does, or at least it did at some point in time. This seemed to have created the issue somehow. Portal.office.com is for work/school email Login.live.com is for personal Microsoft accounts Login.microsoft.com works for both. I have the same error from the same steps but with a different cause and solution. Business Tech Planet is owned and operated by M&D Digital Limited, company number 12657448. Business Tech Planet is a participant in affiliate advertising programs designed to provide a means for sites to earn advertising fees by advertising and linking to affiliated sites. If its you, go back and sign in. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. I have dealt with this before. The services that require the use of this ID include OneDrive, Outlook.com, Xbox Live, and Skype. Fix: That Microsoft Account Doesn't Exist [4 Quick Ways] - Windows Report In Microsoft PowerAutomate (previously called Microsoft Flow), Approvals are a great way to automate the sign-off on a process or document. In that case, it could mean issues with the account network or security prompts that restrict access to your account that has been assigned with this error code by Microsoft. That Microsoft work or education account doesnt exist. Select the Time range (Id suggest you choose All time). I was having issues accessing my work/school account in the Calendar app on Windows 10. Now click on "Azure Active directory" you may need to click on "Show all.". Every systematic "solution" they come up with is absolutely useless and then leads me to a point where is says my problem is worthy of contacting a Microsoft employee. Once selected click Schedule with Pearson VUE then go to Edit your certification profile. I had to open Microsoft teams logging in with a personal account (in this case it was an @harsh.com .com account.) All Microsoft accounts are either work/school or personal. If you are still having issues, try to clear the cached data again; this will help resolve the That Microsoft account doesnt exist error. These computers were set up for organization and the one I re-installed I set it up for personal use. For example, trying to use a personal login for a business-only service. Enter the on-screen character and click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/04/Reset-Microsoft-account-Hotmail-password-.png","width":916,"height":728}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"5. It keeps happening. That Microsoft account doesn't exist. Enter a different account